Customer Service +1 (202) 209-1236
Free Shipping On Orders Over $100
At CERCI LLC, your satisfaction is our top priority. Shop with confidence knowing we offer a simple and transparent return and refund process.
Order Cancellations
You may cancel your order any time before it ships. To request a cancellation or make changes, please contact us within 12 hours of placing your order.
Refund Eligibility
You may be eligible for a full or partial refund if:
Your order did not arrive within the guaranteed delivery timeframe
You received an incorrect, damaged, or misrepresented product
Refunds Are Not Available If:
Delivery delays are caused by an incorrect address provided by the customer
Orders are delayed due to customs, natural disasters, or other events beyond our control
30-Day Money-Back Guarantee
All products are covered by a 30-day satisfaction guarantee. If you are not satisfied, contact us to request a return. Items must be:
Unused and in original packaging
Shipped at your expense, unless otherwise agreed
Return Instructions
Before returning any product, please email us at info@cercillc.com. Returns without prior authorization may not be accepted.
Once your return is approved and received, refunds will be issued to your original payment method within 5 to 10 business days.
Exchanges and Replacements
For defective or incorrect items, we will provide a replacement or full refund. We may request a photo for verification and quality control.
Customer Support
For questions about returns or refunds, contact our support team:
Email: info@cercillc.com
Phone: +1 (202) 209-1236
Company Information
CERCI LLC
2550 State Highway 248, Branson, MO 65616
Website: www.cercillc.com
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